Pet Surrender

STAR program

Make Your Pet a STAR

The Kentucky Humane Society (KHS) understands how difficult it can be to surrender a pet. That’s why we offer the STAR (social media, television, and/or radio) program. Through this optional admissions program, you can assure that your cat or dog will be a featured "pet of the week" on local media, which provides positive exposure that can help your pet get adopted faster. Plus, all STAR fees help support KHS mission programs.

 

Benefits of the STAR Program

Social media, television and radio program

  • Cats and dogs enrolled in STAR (social media, television and/or radio) are featured as "pets of the week," helping them get adopted into loving homes faster.
  • Your dog's canine behavior evaluation (4 months or older) is completed while you wait.
  • You are able to monitor your pet's progress while they are at the Kentucky Humane Society.
  • KHS will let you know within 24 hours when your pet has been adopted.
  • You are able to reclaim your pet any time they are in our care at no charge.
  • Should your pet be deemed unadoptable, you will be given a 24 hour notice and will be able to reclaim your pet.

 

STAR Fees

  • Dog or puppy: $75
  • Litter of 2-5 (dogs/puppies): $100
  • Litter of 6-10 (dogs/puppies): $125
  • Cat or kitten:  $75
  • Litter of 2-5 (cats/kittens): $100
  • Litter of 6-10 (cats/kittens): $125
 

Program Enrollment

When you make an appointment for admissions, please express your interest in the STAR program. KHS only has one admissions location: the Main Campus in south Louisville. View directions and hours of operation.

If you have additional questions, view our frequently asked questions or call (502) 366-3355.

What to Expect

Our Commitment

As a private, nonprofit agency, KHS has made a commitment to save every healthy, behaviorally sound pet who comes through our doors and to never euthanize a pet because of lack of space. Because of this commitment, there may times during the year when we are unable to accept every pet due to space limitations. When this occurs, we will schedule an appointment for the next available opening or do our best to help owners find alternative solutions. Learn more about our commitment to pets

 

The Admissions Process

We accept the surrender of stray and owned cats and dogs by appointment. Please call (502) 366-3355 to schedule an admissions appointment.

Phones are answered seven days a week from 9 a.m.- 5:30 p.m. Please be aware that we received a very high volume of calls. It may take 24-48 hours to receive a call back.

Before your admissions appointment, please complete a dog owner questionnaire or a cat owner questionnaire and email it to [email protected] (you may also print and bring with you).

To ensure a speedy adoption process, it is helpful if your pet is clean and well groomed, with nails trimmed; free of parasites, such as fleas, ticks, and ear mites; and up-to-date on vaccines.

Your appointment should take approximately 30 minutes. You should bring the dog/cat owner questionnaire, all medical records for your animal, and a photo ID of yourself. Your animal will receive a health and temperament evaluation and one of our admissions counselors will go over your owner questionnaire with you. The information you provide will help us place your pet in the right home.

Learn about our Admissions Policy

 

Admissions Fees

Because KHS is a private nonprofit agency, KHS charges a small admissions fee for surrendered pets. This fee helps cover food, boarding and medical costs. It costs KHS approximately $250 to provide care for each animal that comes to us, so we welcome any donation you are able to make in addition to the admissions fee.

Dog / Cat
  • $40
Kitten Litters
  • 2-5 kittens = $45
  • 6-10 kittens = $55
Puppy Litters
  • 2-5 puppies = $45
  • 6-10 puppies  = $75

 

STAR Program

The Kentucky Humane Society (KHS) understands how difficult it can be to surrender a pet. That's why we offer the STAR (social media, television, and/or radio) program. Through this optional admissions program, you can assure that your cat or dog will be a featured "pet of the week" on local media, which provides positive exposure that can help your pet get adopted faster. Plus, all STAR fees help support KHS mission programs. Learn more about the STAR Program.

 

Unadoptable Pets

There are some circumstances where animals cannot be placed up for adoption. These include:

  • When animals show signs of aggression or severe behavior problems during administration of a nationally recognized temperament test. Please be aware that an animal that is friendly in your home may react differently towards strangers in the stressful shelter environment.
  • When a veterinarian, after examination, determines the animal is too ill to be adopted.

In cases when pets are deemed unadoptable, the owner or finder can choose to be notified and can pick up the pet. Learn about our Euthanasia Policy

 

Learn More

See our Admissions FAQ

Safe Haven

Safe Haven Program

The Kentucky Humane Society (KHS) and the Center for Women & Families established the Safe Haven program in 2001 to help care for the pets of domestic violence survivors.Safe Haven for pets from domestic violence

Sadly, many people in an abusive relationships delay leaving their spouses or partners due to fear that they may hurt or injure their animal companions. But, KHS is here to help by offering a "safe haven" for their pets.

While these women seek help and shelter from abusive living situations, KHS provides a safe, anonymous home for their beloved dogs and cats. This program not only provides a safe place for the pets, but also helps puts the family at ease, knowing their furry friends will receive care and love until they can be reunited.

The Center for Women & Families presented their "Partner of Distinction" award to the Kentucky Humane Society's Safe Haven program on February 26, 2009.

Admissions FAQ

Admissions Frequently Asked Questions

Admissions

Rescue

 

Admissions

What is your admissions policy?

The Kentucky Humane Society will not euthanize pets for space; therefore, we require appointments for admissions. This ensures each incoming pet has a temporary place to call home and receives the attention he or she needs until permanent placement can be found. Priority is given to pets in immediate danger.

The Kentucky Humane Society accepts owner-surrendered pets as space allows by appointment at our Main Campus in south Louisville, 241 Steedly Drive, 502-366-3355. Pets adopted from the Kentucky Humane Society less than 30 days prior have priority status in the admissions process.

We also accept stray dogs and cats as space allows and by appointment; we hold pets for the legally required stray hold period, giving owners the opportunity to reclaim their pets. After the stray hold period has passed, pets that pass our health and behavior assessment are placed for adoption.

There are occasions when KHS is unable to accept a pet. If we are unable to accept a pet, KHS will provide the owner(s) with a list of alternative resources.

KHS is a private nonprofit agency and charges a $40 admissions fee per pet. Discounts are offered for litters.

Owners or finders may choose to receive notice should their pet ever be deemed unadoptable. Once notified, owners/finders have 24 hours to reclaim these pets if they wish.

Back to Top

 

Why do you charge an admission fee?

Because the Kentucky Humane Society (KHS) is a private, non-profit organization, we rely on support from people like you. We do not receive any state or federal government funding. The admission fee is funneled back to our mission programs, helping us combat pet overpopulation and provide food, shelter and care for thousands of homeless pets each year.  

Back to Top

 

Do you put animals to sleep?

Yes – in the rare cases when animals are too dangerous or too ill to be rehomed, KHS humanely euthanizes by lethal injection. We are save every healthy, behaviorally sound pet we accept, and we never euthanize because of overcrowding.

Back to Top

 

Can you guarantee my pet won’t be put to sleep?

At KHS, we do not euthanize pets simply because of overcrowding. We will only euthanize surrendered pets who are unadoptable because of severe behavior problems or illness. Owners or finders may opt to receive a phone call if their surrendered pet is ever deemed unadoptable, and they have the option to pick up their pet.

Back to Top

 

Can I call and check on an animal that I’ve surrendered?

We only release information on a surrendered animal if their owner signed up for the STAR program. You can, however, ask at the time of surrender to be notified by KHS in the event the animal becomes unadoptable due to health or behavior reasons.

Back to Top

 

How many pets do you take in each year?

We admit approximately 7,000 dogs and cats each year.

Back to Top

 

What types of animals do you take in?

At our shelter, KHS takes in cats and dogs only; we can provide referrals to rescue organizations that specialize in other species. Through our Equine C.A.R.E. program, we help at-risk horses. 

Back to Top

 

How many pets are at your facility?

Our intake facility is called the Sam Swope Pet Treatment & Lifesaving Center. It has the capacity to hold approximately 250 animals, and our other locations can hold an additional 100 pets.

We also use foster care volunteers, who open their homes and hearts temporarily to special needs animals for a few days, weeks or months. Foster care parents help us throughout the year by fostering kittens, puppies, nursing mother cats and dogs, animals recuperating from injuries, and adoptable pets during times of overcrowding. Learn more about becoming a foster volunteer.

Back to Top 

 

What happens to stray animals surrendered to KHS?

As all other Jefferson County animal shelters, KHS is mandated by law to hold all stray dogs for five days. Stray cats with identifiable signs of ownership, such as a microchip or collar or those who are declawed, are held for five days as well. After that time frame, our trained staff perform health and behavior evaluations to determine if the stray pet can be placed up for adoption.

If you have lost a pet, please check our "Lost & Found" page.

 

Back to Top

Rescue

 

How do I report animal abuse?

KHS does not have the legal jurisdiction to handle animal cruelty/neglect investigations or ordinance enforcement within Metro Louisville. Please contact the city government’s Metro Animal Services at (502) 363-6609 to report animal cruelty or neglect within Jefferson County, as they are mandated by law to handle such cases.

Back to Top

 

Who should I call if I see a stray animal?

In Metro Louisville, please call Metro Animal Services at (502) 363-6609. They are responsible for stray pick-ups and animal neglect investigations in the Metro Louisville area.

Back to Top

Pet Surrender

Admissions

How to surrender your petSurrendering your pet to a sheltering agency should be considered a last resort. Please consider all available alternatives prior to contacting the KHS Admissions Office. This may include rehoming your animal with a friend, relative or neighbor, or you may wish to contact our free Pet Help Line, 502-509-4738, for other resources.

 

Is your recent adoption from KHS not working out? 

Learn about our "Perfect Pet Match" Exchange Program, which gives adopters a 14-day adjustment period to evaluate the pet’s progress and their adoption decision.

 

The Admissions Process

We accept the surrender of stray and owned cats and dogs by appointment. Please call (502) 366-3355 to inquire about an admissions appointment.

Phones are answered seven days a week from 9 a.m.- 5:30 p.m. Please be aware that we receive a high volume of calls. It may take 24-48 hours to receive a call back.

Before we can schedule a admissions appointment, you will be asked to complete an online owner questionnaire for each of your pets. This questionnaire will be received by our [email protected]. A Pet Help Line representative will get in touch with you to clarify any details, discuss all possible options available to you, as a pet owner, and when applicable, set up the surrender appointment. Please click on the approriate link below to complete the form.

To ensure a speedy adoption process, it is helpful if your pet is clean and well groomed, with nails trimmed; free of parasites, such as fleas, ticks, and ear mites; and up-to-date on vaccines.

Once the appointment is scheduled and the date arrives, expect your appointment to take approximately 30 minutes. You should bring all medical records for your animal, and your photo ID.

Learn about Admissions

 

Admissions Fees

Because KHS is a private nonprofit agency, KHS charges a small admissions fee for surrendered pets. This fee helps cover food, boarding and medical costs. It costs KHS approximately $250 to provide care for each animal that comes to us, so we welcome any donation you are able to make in addition to the admissions fee.

Dog / Cat
  • $40
Kitten Litters
  • 2-5 kittens = $45
  • 6-10 kittens = $55
Puppy Litters
  • 2-5 puppies = $45
  • 6-10 puppies  = $75

 

STAR Program

We understand how difficult it can be to surrender a pet. That's why we offer the STAR (social media, television, and/or radio) program. Through this optional admissions program, you can assure that your cat or dog will be a featured "pet of the week" on local media, which provides positive exposure that can help your pet get adopted faster. Plus, all STAR fees help support KHS mission programs. Learn more about the STAR Program.

 

Unadoptable Pets

There are some circumstances where animals cannot be placed up for adoption. These include:

  • When animals show signs of aggression or severe behavior problems during administration of a nationally recognized temperament test. Please be aware that an animal that is friendly in your home may react differently towards strangers in the stressful shelter environment.
  • When a veterinarian, after examination, determines the animal is too ill to be adopted.

In cases when pets are deemed unadoptable, the owner or finder can choose to be notified and can pick up the pet. Learn about our Euthanasia Policy


 

Safe Haven Program

The Kentucky Humane Society (KHS) and the Center for Women & Families established the Safe Haven program in 2001 to help care for the pets of domestic violence survivors.

Sadly, many people in an abusive relationships delay leaving their spouses or partners due to fear that they may hurt or injure their animal companions. But, KHS is here to help by offering a "safe haven" for their pets.

While these survivors seek help and shelter from abusive living situations, KHS provides a safe, anonymous home for their beloved dogs and cats. This program not only provides a safe place for the pets, but also helps puts the family at ease, knowing their furry friends will receive care and love until they can be reunited.

 

 

Make Your Pet a STAR

The Kentucky Humane Society (KHS) understands how difficult it can be to surrender a pet. That’s why we offer the STAR (social media, television, and/or radio) program. Through this optional admissions program, you can assure that your cat or dog will be a featured "pet of the week" on local media, which provides positive exposure that can help your pet get adopted faster. Plus, all STAR fees help support KHS mission programs.

Benefits of the STAR Program

Social media, television and radio program

  • Cats and dogs enrolled in STAR (social media, television and/or radio) are featured as "pets of the week," helping them get adopted into loving homes faster.
  • Your dog's canine behavior evaluation (4 months or older) is completed while you wait.
  • You are able to monitor your pet's progress while they are at the Kentucky Humane Society.
  • KHS will let you know within 24 hours when your pet has been adopted.
  • You are able to reclaim your pet any time they are in our care at no charge.
  • Should your pet be deemed unadoptable, you will be given a 24 hour notice and will be able to reclaim your pet.

 

STAR Fees

  • Dog or puppy: $75
  • Litter of 2-5 (dogs/puppies): $100
  • Litter of 6-10 (dogs/puppies): $125
  • Cat or kitten:  $75
  • Litter of 2-5 (cats/kittens): $100
  • Litter of 6-10 (cats/kittens): $125
 

STAR Enrollment

When you make an appointment for admissions, please express your interest in the STAR program. KHS only has one admissions location, its main facility in South Louisville. View directions and hours of operation.

If you have additional questions, call (502) 366-3355.