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Pet Service

Pet Surrender

 

Admissions

How to surrender your petSurrendering your pet to a sheltering agency should be considered a last resort. Please consider all available alternatives prior to considering surrendering. Our free Pet Help Line has many resources and referrals that may help you keep your pet. You may also want to consider rehoming your animal instead of placing them in a shelter. Please reach out to our free Pet Help Line for more information on our pet retention resources and programs.

 

Is your recent adoption from KHS not working out? 

To ensure the right fit, KHS gives Adopters a 14 day adjustment period to evaluate the pet’s progress and their adoption decision. You will beaware that, within those 14 days, if you determine your new pet isn’t a good fit, you can make an appointment to return your pet to KHS and will receive an adoption credit that can be used within six months towards the adoption of another animal that better fits your lifestyle. You will understand the adoption credit will be equal to the adoption fee of the original pet. If you choose a new pet with a higher fee than the original adoption, you will pay the difference at the time of adoption. KHS will not issue monetary refunds for any difference in adoption fees.

 

The Admissions Process

We accept the surrender of stray and owned cats and dogs by appointment. Please call 502-366-3355 to inquire about an admissions appointment.

Phones are answered seven days a week from 9 a.m.- 5:30 p.m. Please be aware that we receive a high volume of calls. It may take 24-48 hours to receive a call back.

Before we can schedule a admissions appointment, you will be asked to complete an online owner questionnaire for each of your pets. This questionnaire will be received by our [email protected]. A Pet Help Line representative will get in touch with you to clarify any details, discuss all possible options available to you, as a pet owner, and when applicable, set up the surrender appointment. Please click on the approriate link below to complete the form. Keep in mind that no pet is perfect and we do not expect them to be. It is best to be detailed and honest about your pet’s personality, habits and needs.

To ensure a speedy adoption process, it is helpful if your pet is clean and well groomed, with nails trimmed; free of parasites, such as fleas, ticks, and ear mites; and up-to-date on vaccines.

Once the appointment is scheduled and the date arrives, expect your appointment to take approximately 30 minutes. You should bring all medical records for your animal, and your photo ID.

Learn about Admissions

 

Admissions Fees

Because KHS is a private nonprofit agency, KHS charges a small admissions fee for surrendered pets. This fee helps cover food, boarding and medical costs. It costs KHS approximately $250 to provide care for each animal that comes to us, so we welcome any donation you are able to make in addition to the admissions fee.

Dog / Cat
  • $40
Kitten Litters
  • 2-5 kittens = $45
  • 6-10 kittens = $55
Puppy Litters
  • 2-5 puppies = $45
  • 6-10 puppies  = $75

 

Unadoptable Pets

There are some circumstances where animals cannot be placed up for adoption. These include:

  • When animals show signs of aggression or severe behavior problems during administration of a nationally recognized temperament test. Please be aware that an animal that is friendly in your home may react differently towards strangers in the stressful shelter environment.
  • When a veterinarian, after examination, determines the animal is too ill to be adopted.

In cases when pets are deemed unadoptable, the owner or finder can choose to be notified and can pick up the pet. Learn about our Euthanasia Policy