Volunteer FAQ

Frequently Asked Questions: Volunteer Program


How old do I have to be to volunteer?

Volunteers must be a minimum of 10 years old to volunteer. From ages 10 to 13, children are considered Junior Volunteers and must be accompanied by a parent or guardian during all volunteer hours. The approved parent/guardian must be at least 18+ years or older and will be considered an Adult Volunteer. From 14 to 17, individuals are considered Student Volunteers and can perform their service work without parental guidance. However, parents are welcome to volunteer alongside a Student Volunteer as an active Adult Volunteer. Persons 18 years and older are considered Adult Volunteers.


Is there a time commitment to volunteer?

Yes, when working directly with animals, volunteers must donate 2 hours of their time every 2 weeks, for a consecutive 6-month period to remain an active volunteer.

Under specific cases of sickness, illness, school/college, family-based issues, etc., the Volunteer Manager can work with volunteer about the time commitment.

Due to the evolving dynamic of our shelter and need of our shelter pets, we ask that you consider whether or not you can honor this commitment before beginning the process to volunteer.


I have to complete service hours for school. Can I volunteer for the Kentucky Humane Society?

Thank you for thinking of the Kentucky Humane Society to perform your school service hours. Due to the concentrated training and investment of our volunteer program, if you are needing under 20 hours of service, we ask that you complete service hours through the At-Home Pet Project Packet (PDF). This includes creating enrichment for animals, hosting a Wish List Drive, fostering animals, and so much more.

Students that complete any At-Home Projects are asked to schedule a time to drop off their work at the East Campus Adoption Center located at 1000 Lyndon Lane Louisville, KY 40222. A member of our Development Staff would personally like to show you our gratitude by meeting with you to gather the donations, sign off on your school hours, take a picture for our social media pages, and give you a tour of our shelter that includes seeing you’re lifesaving projects at work!

Please email [email protected] or [email protected] to schedule a time to drop off your At-Home Pet Projects (PDF). We graciously ask for a week’s notice prior to dropping off projects at our East Campus.

If you need more than 20 hours and/or can abide by the volunteer time commitment in conjunction with and after the completion of your school hours, we encourage you to apply for our volunteer program.


If I am too young to volunteer, how can I get involved?

At-Home Pet Projects can be completed by children not old enough to volunteer. This includes creating enrichment for animals, hosting a Wish List Drive, fostering animals, and so much more. Please read through our At-Home Pet Project Packet (PDF) for various ways to give back to the Kentucky Humane Society.

Additionally, we encourage younger children to have a birthday party at KHS, consider joining our Summer Camp Program, or host a puppy/kitten gram for your school!


I am the parent/guardian of a prospective Junior Volunteer or I want to volunteer with my Student Volunteer. Do we both need to fill out the application?

Yes. Parents/Guardian volunteering alongside a Junior Volunteer (10-13) will need to fill out the application as well. It is very important that if you are the parent/guardian of a Junior Volunteer, that you include this information in the designated spaces within the application.

If you are wanting to volunteer alongside a Student Volunteer (14-17), we ask that you honor the volunteer time commitment as you will be considered an Adult Volunteer. Please fill out the application and note that you are the parent/guardian of a Student Volunteer in the designated spaces within the application.


Are there requirements for volunteering?

Yes. All volunteers are expected to follow proper protocols, present themselves in a friendly manner, and treat all staff and other volunteers with respect.

At times, volunteers will be working independently, with little to no supervision from staff. However, staff may also request volunteer assistance for a specific task. Additionally, animals in the shelter can be physically demanding due to the stimulated environment. Volunteers are expected to understand what animals they physically can and cannot handle.

Volunteers are also required to adhere to our dress code that includes wearing an official KHS Volunteer T-Shirt or a provided KHS apron, and a KHS name tag at all times.


Is there a fee to volunteer?

Student and Junior Volunteers are required to pay a $20 fee. This cost will include a KHS Volunteer T-Shirt and a “Pawsitive Perks” Discount Card. We do strongly encourage Adult Volunteer to join as a member for $20. This fee will allow the success of our volunteer program and support the 6,000+ dogs, cats, and horses we care for each year. Volunteers will also find that this an opportunity for a custom and unique shirt that relates directly to their volunteer work at the Kentucky Humane Society.


Do you accept court ordered community service hours?

At this time, we are unable to accommodate court ordered, KTAP, Kentuckiana Work Service, or traffic evasion mandated service hours.


I have a question that was not answered. Who can I contact?

Please contact [email protected] for more information about the Volunteer Program.


I have read through the FAQs and want to volunteer! What is the next step?

Great! If you believe this volunteer program is the right fit for you, please complete the Volunteer Application found Volunteer Hub:

We will contact you within two weeks of your application submission.

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