Pet Resort Clients Agree to the Following:
NOTE: All dogs receiving ANY services at our Fern Creek Pet Resort must have two Canine Influenza vaccines (a booster is needed 2-4 weeks after the first vaccine).
Please contact your veterinarian as soon as possible to ensure your pet is up-to-date on vaccinations. Thank you for helping keep our community safe!
Owners of pet clients at the Kentucky Humane Society’s Fern Creek Pet Resort must agree to the following contract.
Fees and Charges – Owner understands daily fees do not cover ancillary services such as: administering medication, grooming, or other a la carte activities Owner may request. The fee does not cover damages that the animal causes or veterinary expenses of any kind. All fees are due when the animal is picked up. The boarding term may be extended by mutual agreement of the parties. KHS Pet Resort reserves the right to ensure payment. Owner hereby authorizes an additional $10 fee to be added on top of boarding fee when they do not contact KHS and continue to leave their pets in our care. After 7 days the KHS Pet Resort will follow abandonment protocol.
Waiver of Liability – You release, indemnify, and agree to hold Kentucky Humane Society harmless from any and all manner of damages, claims, loss, liabilities, costs or expenses, causes of actions or suits, whatsoever in law or equity (including, without limitation, attorney’s fees and related costs) arising out of or related to the services provided by Kentucky Humane Society, except which may arise from the sole gross negligence or intentional and willful misconduct of Kentucky Humane Society, including, without limitation, (i) any inaccuracy in any statement made by yourself or information provided by you to Kentucky Humane Society, (ii) your pet, including but not limited to destruction of property, injury, and transmission of disease, and (iii) any action by yourself which is in breach of the terms and conditions of this agreement.
Checkout Policy and Departure Dates – Owner hereby acknowledges that pickup after 10:00 AM will result in a complete (full) day’s boarding charge. Owner hereby authorizes a continued daily service fee for day(s) post-contracted departure date.
Abandonment & Long-Term Policy – KHS Pet Resort allows a maximum stay of 30 days. Long-term stays must be prepaid at time of drop off. Owner’s pet will be considered abandoned if it is not claimed or the bill is not paid within 7 days of contracted departure date. KHS Pet Resorts shall have the right to discharge of the animal in any manner they consider appropriate. Owner understands that if their animal is deemed abandoned, owner is still responsible for all boarding fees, veterinary charges or attorney fees incurred to collect this debt. Interest will accrue as allowed by Kentucky law until paid in full.
Pet Health – To ensure the health of all pets that use KHS Pet Resort facilities, KHS requires the following vaccines. Dogs: Rabies (1 or 3 year), DHPP (1 or 3 year), Bordetella (every 6 months), Canine Influenza (2 vaccines, spaced 2-4 weeks apart). Cats: Rabies (1 or 3 year), FVRCP (1 or 3 year). If Owner’s pet has a significant health condition, KHS Pet Resorts reserve the right to refuse service or refer to veterinary boarding care. Owner authorizes KHS to transport pet to veterinary office in case of emergency and non-emergency cases where KHS has contacted Owner/Authorized Caregiver and pet’s regular veterinarian, and been advised of the need for transport. Owner understands that a Trip Fee of $20 will be added for each trip to an off-site veterinarian. If Owner’s pet passes away while in our care, Owner will be contacted and pet will be transported to vet’s office on file or a location of Owner’s choice. All pets entering KHS Pet Resorts must be flea and tick free. If, upon inspection, this is not the case, a topical once-a-month flea and tick treatment will be applied at Owner’s expense.
Emergency Vet Authorization – If a life-threatening illness/injury occurs, KHS in its sole discretion, may engage the services of medical staff of KHS’s choosing for evaluation and treatment—in order to keep your pet stable. The final expenses thereof shall be paid by the Owner. In the event the Owner is unavailable at the time services are provided, Owner authorizes KHS Pet Resort to use their credit card on file for payment for reasonable emergency vet services. Owner acknowledges all expenses incurred by KHS thereof shall be repaid by Owner at time of discharge from Vet or KHS Resorts.
Personal Items – KHS Pet Resort are not responsible for any bedding or personal items you leave with your pet.
Photo Use – Your pet’s photo may be used in digital, print, and social media. If you prefer your pet’s photo not be used, please notify a member of management upon check-in.